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Prefer to talk? (423) 275-5105 · 200 E Main St, Johnson City, TN 37604
Get in touch
Call 14232755105 or stop by 200 E Main St, Johnson City, TN 37604. If you reach voicemail, leave your address and a quick line on what the door is doing - won't open, won't close, makes a grinding noise, sagging on one side.
That's more useful to us than a vague "it's broken. A phone quote on a spring replacement or opener repair can get you a ballpark, but we won't give you a firm number sight unseen for anything involving the door panels, track alignment, or a full replacement.
Houses in this area run a wide range of ages - a lot of the stock here went up between 1958 and 2001, with most of it from the 1960s and 70s - and the hardware behind the wall varies more than people expect.
A torsion spring sized for a door built in 1968 is not interchangeable with one off a door from the 1990s, and we won't quote a spring by phone unless we already know the door. If you want a number before we show up, tell us the door's width, whether it's one piece or sectional, and roughly how old the house is. That gets us close. It does not replace a look.
Our limits
We work on garage doors - springs, cables, rollers, tracks, openers, panels, and full door replacement. We don't do general handyman work, and we don't take on jobs where the opening itself needs to be reframed or widened; that's carpentry and framing work, not garage door work, and we'll tell you so rather than take the job and figure it out as we go.
We also won't quote a repair over the phone if the real answer is replacement. Past a certain point - a door with multiple cracked or rotted panels, an opener older than the house's second owner, a torsion system that's been patched more than once - putting more money into the existing door is usually the wrong call, and we'll say that at the estimate instead of running up a repair bill.
Given the age of a lot of homes through this part of Tennessee, we see plenty of original doors still on their first set of hardware. Some of those are worth saving. Some aren't. We can't tell you which from a phone description.
Service area
We're based at 200 E Main St and cover the surrounding service area, roughly out to Central and Pine Crest at 5 miles, Jonesborough and Oak Grove at 6, Gray, Elizabethton, and Spurgeon at 8, Unicoi at 9, Bluff City at 10, Valley Forge at 11, Colonial Heights and Hampton at 12, Blountville, Hunter, Erwin, and Fall Branch at 14, Walnut Hill at 17, Bristol and Bloomingdale at 18, and Butler at 19.
That covers a lot of households - the service area holds around 42,230 of them, roughly 22,358 owner-occupied houses - spread across about 20 named areas with different housing ages and layouts. If your address falls outside that radius, call anyway; we'll tell you straight whether it's a reasonable drive for us or not, rather than quote a trip charge we can't back up.
Questions
For something simple, like a broken cable or a noisy roller, we can give you a rough range. For springs, panels, or anything tied to the opener's age and condition, no - we need to see the door. Guessing on a spring size by phone leads to the wrong part showing up on the truck.
We don't have a pricing fact to quote you here, so ask when you call 14232755105. We'd rather tell you straight than guess.
The door's rough age, whether it's one piece or sectional, what it's doing wrong, and your address. If you know roughly when the house was built, that helps too - hardware from the 1960s and 70s is common in this area and often needs different parts than newer doors.
Possibly. We cover towns out to about 19 miles, including Butler and Bristol. If you're farther than that, call anyway and we'll tell you honestly whether it makes sense for us to come.
Ready when you are
Johnson City Garage Door Pros repairs and installs garage doors, springs and openers in Johnson City, TN and the surrounding area.
